Terms of service

Welcome to KEYUMI. These Terms of Service (“Terms”) govern your access to and use of our website keyumi.com and our services.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Business Information

  • Brand Name: KEYUMI
  • Business Type: Sole Proprietorship
  • Registered Address: 71, Ram Nagar Society, Nr. Gajera School, b/s Laxmi Enclave-2, Katargam, Surat, Gujarat – 395004, India
  • Email: care@keyumi.com
  • Customer Support: +91 99093 91333

2. Use of Website

By using our website, you agree:

  • To provide accurate and complete information
  • Not to use the website for any illegal or unauthorized purpose
  • Not to misuse, hack, or disrupt the website functionality

KEYUMI reserves the right to restrict or terminate access for any user violating these Terms.

3. Products & Services

  • KEYUMI sells women’s fashion accessories.
  • All products are subject to availability.
  • We reserve the right to modify or discontinue products at any time without notice.

4. Pricing & Order Acceptance

  • All prices are listed in applicable currency and may change at any time without prior notice.
  • KEYUMI reserves the right to:
    • Cancel or refuse any order at its sole discretion
    • Limit quantities per order or customer
  • Orders suspected of fraud or misuse may be cancelled without prior notice.

5. Order Processing & Fulfillment

  • Orders are processed according to our Shipping Policy.
  • Delivery timelines are estimated and not guaranteed.
  • KEYUMI is not liable for delays caused by logistics partners or external factors.

6. Cancellation, Return & Refund

  • Orders are subject to our Cancellation Policy, Return & Exchange Policy, and Refund Policy.
  • Customers are required to review these policies before placing an order.

7. User Accounts & Conduct

  • Users must maintain the confidentiality of their account details.
  • Any misuse, fraudulent activity, or suspicious behavior may result in:
    • Account suspension or termination
    • Restriction of services (including COD)

8. COD Abuse & Fraud Prevention

  • KEYUMI strictly monitors Cash on Delivery (COD) orders.
  • Repeated order cancellations, refusals, or fake orders may result in:
    • Permanent restriction of COD services
    • Order cancellation without notice
    • Blacklisting from future purchases

9. Intellectual Property Rights

  • All content on this website, including:
    • Logo
    • Images
    • Text
    • Designs

is the exclusive property of KEYUMI and is protected under applicable intellectual property laws.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Third-Party Services

  • KEYUMI may use third-party services such as:
    • Payment gateways
    • Shipping partners
    • Advertising platforms
  • We are not responsible for the actions, errors, or policies of these third parties.

11. Limitation of Liability

To the fullest extent permitted by law:

  • KEYUMI shall not be liable for:
    • Indirect, incidental, or consequential damages
    • Losses due to delivery delays, service interruptions, or third-party failures
    • Any damages arising from misuse of the website

All services are provided on an “as is” and “as available” basis.

12. Indemnification

You agree to indemnify and hold harmless KEYUMI from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Breach of applicable laws

13. Termination of Services

  • KEYUMI reserves the right to terminate or suspend access to its services at any time without prior notice.
  • This includes cases of:
    • Policy violations
    • Fraudulent activities
    • Abuse of services

14. Governing Law & Jurisdiction

  • These Terms shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Gujarat.

15. Changes to Terms

  • KEYUMI reserves the right to update or modify these Terms at any time without prior notice.
  • Continued use of the website constitutes acceptance of updated Terms.

16. Contact Information

For any questions regarding these Terms, please contact us:

  • 📧 Email: care@keyumi.com
  • 📞 Phone/WhatsApp: +91 99093 91333

⚠️ Important Legal Notes

  • By using this website, you acknowledge that you have read, understood, and agreed to these Terms.
  • KEYUMI’s failure to enforce any right shall not be considered a waiver of such rights.
  • If any provision is found invalid, the remaining Terms shall remain enforceable.