Privacy policy

At KEYUMI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website keyumi.com or make a purchase from us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Business Information

  • Business Name: KEYUMI
  • Business Type: Sole Proprietorship
  • Registered Address: 71, Ram Nagar Society, Nr. Gajera School, b/s Laxmi Enclave-2, Katargam, Surat, Gujarat – 395004, India
  • Email: care@keyumi.com
  • Customer Support: +91 99093 91333

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order
  • Contact us
  • Browse our website

Personal Information Includes:

  • Full Name
  • Phone Number
  • Email Address
  • Billing & Shipping Address

Payment Information:

  • Payments are processed securely via third-party payment gateways.
  • KEYUMI does not store your card, UPI, or banking details.

3. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Send promotional offers, updates, and advertisements (if applicable)
  • Prevent fraud and ensure platform security

4. Cookies & Tracking Technologies

  • KEYUMI uses cookies and tracking technologies to enhance user experience.
  • We may track user behavior for:
    • Website analytics
    • Marketing and advertising purposes (including Facebook/Instagram Ads and Google Ads)

By using our website, you consent to the use of cookies.

5. Third-Party Services

We may share your information with trusted third-party service providers, including:

  • Payment gateways (e.g., Razorpay, Stripe, PhonePe, etc.)
  • Shipping and logistics partners (e.g., Delhivery, Blue Dart, etc.)
  • Advertising platforms (e.g., Meta Ads, Google Ads)

These third parties only access necessary information to perform their services and are obligated to protect your data.

6. Data Security

  • KEYUMI implements appropriate technical and organizational security measures to protect your personal data.
  • However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Users

  • KEYUMI serves customers within India and internationally.
  • By using our services, you consent to the transfer and processing of your information in accordance with this policy.

8. User Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communications

To exercise your rights, contact us at care@keyumi.com.

9. Data Retention

  • We retain your personal information only as long as necessary for:
    • Order fulfillment
    • Legal and accounting purposes
    • Business operations

10. Children’s Privacy

  • KEYUMI does not knowingly collect personal information from individuals under the age of 18 years.
  • If such data is identified, it will be removed promptly.

11. Changes to This Privacy Policy

  • KEYUMI reserves the right to update or modify this Privacy Policy at any time without prior notice.
  • Changes will be effective immediately upon posting on the website.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

  • 📧 Email: care@keyumi.com
  • 📞 Phone/WhatsApp: +91 99093 91333

⚠️ Important Legal Notes

  • By using our website, you agree to this Privacy Policy and consent to data practices described herein.
  • KEYUMI shall not be held liable for any data breach caused by third-party services beyond our control.
  • Continued use of the website constitutes acceptance of any updates to this policy.